Essay About Globalization
Globalization can be defined as the process of integration among individuals, corporates, and governments in the world (Pieterse, 2019). The term is also used to describe the spread of goods, technology, culture, and information across country boundaries. Globalization has served to reshape the economic landscape of the United States with the introduction of new technologies, the exchange of business ideologies, and corporate culture. Through globalization, local companies are also expanding their operations, opening outlets, and acquisition strategies in foreign countries. Globalization has also significantly changed the internal environment of many businesses with organization managements forced to develop strategies that would accommodate the changes associated with it.
One of the ways through which globalization has changed the internal environment of organizations is through organizational diversity (Borjas, 2015). With the increase in immigration as facilitated by globalization, the organization that I worked for was characterized by staff members from different ethnicities and cultural backgrounds. The human resource in the organization responded to office diversity through several team-building strategies to enhance cohesion and coordination among the staff members. The organization’s Human Resource Management also responded through the inclusion of minority groups in various leadership positions as a strategy to motivate employees and also accommodate them in the overall goal of the organization.
A code of ethics was also developed that served to promote employee integration and tolerance while harsh penalties for any employees that propelled any form of racial or cultural segregation. Also, as a strategy to accommodate the minority groups, the organization regularly celebrated the various cultures while employees were also given a holiday off to celebrate their respective holidays. The organization was also able to use diversity to enhance decision-making and utilize more creative approaches in problem-solving.
Cultural diversity also played a significant role in the marketing operations of the organization whereby the organization was able to reach out to foreign cultures within the country with the help of employees from the organization who are more conversant with the behavior of the market from their cultures. Employees were also able to attend to clients from their cultures and this also helped in service delivery and customer retention.