Publix Customer Service Case Study
Words: 691 1295Publix Super Markets, Inc. started way back in 1930 and has since become one of the biggest and most loved grocery stores in the U.S. People really like shopping there because of the fantastic customer service. Publix is often at the top in customer satisfaction surveys. This essay looks into why Publix has such a great reputation, focusing on their company philosophy, how they train their employees, how they engage with customers, and some special things they do that make […]