Operational Audit of Chick-fil-A: a Comprehensive Analysis
Words: 521 Pages: 2 3066Introduction Chick-fil-A, headquartered in College Park, Georgia, stands as one of the largest fast-food chains in the United States. Known for its high standards and customer-centric approach, it has garnered impressive ratings across numerous platforms. This essay seeks to conduct a detailed operational audit of Chick-fil-A, focusing on customer satisfaction, operational efficiency, and areas for improvement. The audit was conducted at the Chick-fil-A located at 2360 N Fairfield Rd, Beavercreek, Ohio, on May 14, 2018. The visit aimed to evaluate […]