Sustainability Policy

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Updated: Jul 21, 2019
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Sustainability Policy essay


The Sustainability Policy defines the overall Sustainability Practices for the (ORGANISATION) as per the ORGANISATION Sustainability Framework. The purpose of this policy is to support ORGANISATION the most sustainable transport provider in the Middle East. ORGANISATION Policy is aligned with the relevant local and national strategic directions of the UAE. ORGANISATION Sustainability Framework follows a continual improvement management approach (Plan-Do-Check-Act) to ensure continuous improvement. It includes establishing reference to the ORGANISATION Sustainability Framework and the related KPIs and supporting policies, procedures and sustainability initiatives and projects. ORGANISATION are periodically evaluated, monitored, reviewed, and audited for continual improvement. The policy supports ORGANISATION Strategic Goals and Objectives . This policy is to be implemented by all Agencies and Sectors to ensure compliance with requirements stated in ORGANISATION related Sustainability Processes and Sustainability Framework.


This policy is intended to govern and unify the Sustainability Framework across the ORGANISATION Agencies and Sectors, and outlines the roles and responsibilities of ORGANISATION Sectors and Agencies. 3. Scope The Sustainability Policy is applicable to all facilities, equipment, systems, processes, programs and personnel working for, or on behalf of, ORGANISATION that can have an impact on ORGANISATION activities such as the surrounding community, environment, and stakeholders. Sustainability Framework activities are developed within three key themes (with 10 supporting focus areas).

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The themes are:

Sustainable Mobility

  • Responsible Economic Growth and Participation‚
  • Social Wellbeing and Happiness

These themes (and 10 supporting areas) respond to ORGANISATION strategic objectives. The hierarchy of these focus areas as follows:

  • Sustainable Infrastructure
  • Climate Change
  • Resource Efficiency and Management
  • Employment
  • Procurement
  • Local Economic Impact
  • Health and Safety
  • Customer Happiness
  • Social Responsibility
  • 10. Stakeholder engagement, monitoring, reporting and communication
  • 4.Definitions ORGANISATION:

    Director General, Chairman of the Board of Executive Directors: Director General, Chairman of the Board of Executive Directors of ORGANISATION. CEO: Chief Executive Officer of Sector/Agency in ORGANISATION. Directors: Department Head in ORGANISATION Boundaries: Physical or site limits and/or organizational limits as defined by the organization (processes and areas). Carbon Dioxide (CO2): One of the primary Greenhouse Gases (GHG) in Earth’s atmosphere. Economic: Science which studies human behavior as a relationship between ends and scarce means which have alternative uses. Environment: The surroundings or conditions in which a person, animal, or plant lives or operates. Social: Relating to society or its organization. Sustainability Champion: The Sustainability focal point at the Department level. Sustainability Coordinator: The Sustainability focal point at the Sector/Agency level. Sustainability Committee: The Sustainability focal point at the DG level. Sustainability: Sustainability focuses on meeting the needs of the present without compromising the ability of future generations to meet their needs. The concept of sustainability is composed of three pillars: economic, environmental and social. Sustainability Organogram: The organizational structure that defines the roles and tasks of individuals and groups responsible for the implementation and follow-up of sustainability-related activities. Global Reporting Initiative: The Global Reporting Initiative (known as GRI) is an international independent standards organization that helps businesses, governments and other organizations understand and communicate their impacts on issues such as climate change, human rights and corruption.

    Key Performance Indicator (KPI) at ORGANISATION: Measure of key objectives at Strategy, Sector/Agency and Department level. Stakeholder Engagement Stakeholder engagement is the process used by an organization to engage relevant stakeholders for a purpose to achieve agreed outcomes. Materiality: Materiality is determining the relevance and significance of an issue to an organization and its stakeholders. A material issue is an issue that will influence the decisions, actions and performance of an organization or its stakeholders. Legal Requirements: Statutory obligations to which the ORGANISATION is bound, as defined by statute and subordinate legislation or instruments issued by statutory authorities, e.g.:

    • Relevant federal, emirate and local laws and regulations;
    • Government operating permits, licenses and approvals;
    • Relevant international treaties and conventions; and
    • Contracts and other documents that include legal obligations, e.g. with contractors Human Rights: Human rights are moral principles or norms that describe organisation standards of human behaviour and are regularly protected as natural and legal rights in municipal and international law

    RSEMS: ORGANISATION Safety and Environment Management System Sustainable Development Goals: Introduced by the United Nations in 2015, the Sustainable Development Goals (SDGs), otherwise known as the Global Goals, are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.

    5. Roles & Responsibilities 6.1 Director General, Chairman of the Board of Executive Directors: ?‚· The approval of Sustainability Policy and its versions. ?‚· Ensure Sector/Agency level operational boundaries are defined.

    Provide and authorize required resources to meet requirements of the Sustainability Framework in ORGANISATION.

    6.2 Higher Committee (Sustainability) ?‚· Ensure the ORGANISATION Sustainability Framework is aligned with relevant local and national strategies‚

    • Spread Sustainability awareness, promote innovation, and coordinate with the concerned Departments and Agencies for implementation of the Sustainability Framework and supporting sustainability-related initiatives.
    • Represent ORGANISATION as a leader in Sustainability in local, national and international events
    • Oversee the tracking and achievement of ORGANISATION sustainability targets in all Sectors and Agencies, and update the targets on yearly basis while monitoring the performance.
    • Promote Sustainability innovation and encourage Sectors and Agencies to introduce new ideas.

    6.3 Chief Executive Officer of Strategy and Corporate Governance‚

    Recommend the adoption of Policy.

    6.4 Chief Executive Officer of Sector/Agency

    • Ensure compliance to the Sustainability Policy within the context of the respective Sector/Agency.
    • Ensure that Sustainability Scope and Boundaries are defined for respective Sector/Agency.
    • Nominate and approve Sustainability Coordinator and Champion(s) to represent the Sector/Agency and respective Departments.
    • Approve the Initiatives and Projects in the respective Agency / Sector
    • Approve the periodic Sustainability Performance reports in the respective Agency/ Sector

    6.5 Directors, Deputy Directors, and Managers

    • Provide and authorize the required resources to encourage and enable employees to fully capitalize on sustainability related activities and to monitor and measure sustainability performance
    • Ensure compliance to the Sustainability Policy as per the Department scope.
    • Ensure alignment of Department initiatives, projects, and plans to ORGANISATION Sustainability Framework.
    • Ensure Stakeholders (Suppliers, Contractors, Service Providers, etc) compliance to the Sustainability Policy at ORGANISATION.
    • Provide the data and information related to Sustainability to the Sustainability section and Sustainability Champion periodically and upon request.
    • Ensure compliance to the Sustainability Policy within the context of the respective Department
    • Review and approve Sustainability Strategic initiatives for respective Departments.

    6.6 Green Economy & Sustainability Section

    • Coordinate implementation of ORGANISATION Sustainability Framework and sustainabilityrelated activities and functions at the corporate level.
    • Prepare and update ORGANISATION Sustainability Framework and oversee ORGANISATION sustainability-related activities in coordination with Departments, Sector and Agencies.
    • Support the Sustainability Coordinator of each Sector / Agency on the implementation of the Sustainability Framework elements by facilitating regular training and awareness sessions to Sustainability Coordinators and Sustainability Champions
    • Coordinate with the relevant external parties on the contribution of ORGANISATION towards Dubai / UAE sustainability directions.
    • Ensure compliance to the Sustainability Policy and Sustainability Framework by Departments, Sectors and Agencies.
    • Ensure Sustainability performance in ORGANISATION is monitored and reported to the Sustainability Committee and the Director General and Chairman of the Board of Executive Directors.
    • Assess the effectiveness of Sustainability Performance of ORGANISATION Departments, Sectors, and Agencies.
    • Conduct annual review of the ORGANISATION Sustainability Performance.
    • Conduct sustainability related audit and review of ORGANISATION Sectors/Agencies, as required.
    • Suggest improvement potential and report the audit findings.
    • Head of section will also act as the secretary for the Sustainability Committee and provide a link between the section and the committee.

    6.7 Sustainability Coordinators

    • Ensure Sustainability boundaries are identified and reviewed on a regular basis for respective, Sectors and Agencies.
    • Ensure legal and other regulatory requirements are considered in the Sustainability Planning and Operations.
    • Facilitate Sustainability knowledge sharing for all staff in their Sector or Agency.
    • Act as the link between respective, Sectors or Agencies and the Sustainability Function.
    • Provide guidance to Sustainability Champions under the respective Sector or Agency.
    • Ensure implementation of the Sustainability Framework elements in their respective Sectors and Agencies.
    • Report on the Sustainability Performance of their respective Sectors / Agencies to the Sustainability Function on a periodic basis
    • Identify and analyze key activities affecting Sustainability Performance within the operational boundary of respective Sectors/Agencies.
    • Collaborate with Sustainability Function to identify Sustainability improvement areas and opportunities.
    • Conduct annual review of the Sustainability Performance for respective Sectors/Agencies.
    • Provide data and other information, as required to Sustainability Section within their department/agency for ongoing monitoring, reporting and analysis
    • Support stakeholder engagement and sustainability reporting within ORGANISATION.

    6.8 Sustainability Champions

    • Compile all necessary data regarding Sustainability Performance in their respective Departments and report it to the Sustainability Coordinators as and when required.
    • Support all activities related to the implementation of the Sustainability Framework in the respective Departments.
    • Support Sustainability Coordinators in strengthening Sustainability Practices across ORGANISATION including within Departments, Sectors and Agencies.
    • Facilitate Sustainability knowledge sharing with all staff within their respective Departments / Sections / Agencies.

    6. Related Processes The related process include:

    ORGANISATION Sustainability Framework Process

    ORGANISATION Sustainability SOP (Proposed)

    8. Sustainability Operation and Guidelines

    ORGANISATION is committed to Sustainability concepts and activates in order to reinforce Sustainability in its core operations and reach its target to become the most sustainable public transport authority in the Middle East. These activities are listed and explained briefly below and in more detail in the related SOP:

    Sustainability Reporting: To deliver on our commitment to Sustainability Reporting ORGANISATION shall: Work collaboratively to prepare an annual sustainability report in accordance with various global standards. The Global reporting Initiative (GRI) is a globally recognized sustainability reporting guiding organization and will allow ORGANISATION to report in a manner consistent with best-practice guidelines. Undertake organization regular assessments and data collection to understand evolving direct and indirect environment, social, economic and governance risks, impacts and opportunities in ORGANISATION‚

    Stakeholder Engagement To deliver on our commitment to engaging our stakeholder regularly, a yearly stakeholder engagement process should be conducted in three stages:

    1. Planning Establish an internal baseline and understanding around stakeholder engagement activities and sustainability at ORGANISATION
    2. Execution Invite stakeholders to engage, ensuring stakeholders are invited to participate well in advance, and that communications are appropriate for each stakeholder
    3. Finalizing Develop an action plan with the aim of translating the findings, insights, and agreements from the engagement into action and to communicate these actions to your stakeholders‚

    Sustainable Supply Chain/Procurement Principles To reinforce our commitment to local procurement practices and support to local businesses and entities as well as ensure we achieve a sustainable supply chain, ORGANISATION shall adhere to ORGANISATION‚

    Human Rights Principles To deliver on our commitment to adhere to international standards on Human Rights and provide an inclusive environment for our employees, contractors and stakeholders, ORGANISATION shall adhere to the following principles:

    Safe and Healthy Workplace The safety and health of ORGANISATION importance o Diversity and Inclusion ORGANISATION values the diversity and inclusion of their employees o Workplace Security ORGANISATION maintains a workplace that is free from violence, harassment, intimidation and other unsafe or disruptive conditions due to internal and external threats.

    Forced Labor and Human Trafficking ORGANISATION prohibits the use of all forms of forced labor, including prison labor, indentured labor, bonded labor, military labor, modern forms of slavery and any form of human trafficking.

    Child Labor ORGANISATION prohibits the hiring of individuals that are under 18 years of age for positions in which hazardous work is required o Work Hours, Wages and Benefits ORGANISATION compensates employees competitively relative to the industry and local labor market.

    9. Review

    The policy is subject to periodic annual review by the Sustainability Committee or as needed according to new policies and other evidence associated with it, to ensure it remains in alignment with the best interests of all stakeholders in which ORGANISATION operates.

    10. Notice

    The Policy is written in Arabic and English languages. In the event of any discrepancy, conflict or inconsistency between the Arabic and English, the Arabic version shall prevail in determining the intent, and meaning of the document

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    Sustainability Policy. (2019, Jul 21). Retrieved from