Team Interaction and Dynamics Scores
Statista, Dun & Bradstreet, and Bloomberg have attracted millions of basketball fans to log into their sites to view organization profiles, team trades, and internal disputes (2018). This paper will fill the gap and discuss interpersonal communication benefits. The production of league information online is an interesting characteristic for organizations to review because they lead to predictions on player trades, teams being sold by franchise owners, faltering ticket sales, and loss of sponsorship dollars.
A major function of interpersonal communication is its promotion of team cooperation and chemistry. The most common form of communication is interpersonal communication. Interpersonal communication occurs between two parties, face to face and is the most basic form of interaction. To communicate as a unit, individuals must have sound conversational skills on the court from start to end of a basketball game. Basketball is not just a mental game but a game of communication at all levels. Interpersonal communication helps prevent misunderstandings and gives importance to individuals you are talking with. In interpersonal communication, basketball organizations often encounter issues that prevent understanding, which is the goal of all communication techniques.
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How it works
Experts in communication have identified benefits to interpersonal communication on the court. Greater dialogue and cooperative actions among basketball teammates are vital to group functioning (Watson & Ecken, 2003). Regardless of sending or receiving communication, all stakeholders on or off the court must accept the responsibility to ensure distinction was achieved in the message relayed. In conclusion, the method used in interpersonal communication must always be constant to deter the negative effects of miscommunication. All parties, receiver or sender must have a have a clear interpretation of intent to encourage a positive exchange of information.
When a basketball organization suffers the effects of miscommunication to and between stakeholders, then it will experience a decline in its annual revenue. Certainly basketball organizations cannot afford to adopt the negative attitude that when they give an explanation it was clear and the responsibility for understanding rests upon the receiver. Despite having sufficient talent on the New York Knicks, New Orleans Pelicans, and Los Angeles Lakers, lack of consistent, effective communication has been their demise as franchise subsequently impacting team value. Teams such as the Golden State Warriors, Boston Celtics, and San Antonio Spurs experienced an upswing in team value due to team communication being consistent.
Content Analysis Method
Suitable databases that will be utilized to compile statistical information to support the research hypothesis will come from several verifiable sources. Recording of the verbal and non-verbal communication issue of 196 players from 14 out of 30 NBA teams yielded the data to test the hypothesis. Each player’s verbal and non-verbal communication was documented using 26 games played at the beginning of the season were collected based on fights and verbal altercations on the same team that lead to loss of sponsorships, team revenue, player trades, losing games, and low ticket sales.
Miscommunication Recording Procedure
The selected representative sample is looking at fourteen 2016/2017 National Basketball Association (NBA) teams and their overall revenue value based on 2017 rankings. The frequency and duration of reported miscommunication issues of 14 teams were coded to isolate the number of occurrences and types of occurrences resulting in loss of revenue. The occurrences being judged are the frequency of verbal and non-verbal physical altercations by the player who initiated the issue, and the type of outcome it yielded for the player and team as a result of poor interpersonal communication skills.
The frequency emphasized and the intentionality of poor communication on the basketball court was recorded thus, directly resulting in test measurements to prove the research hypothesis. The focus for recording was a number of types of miscommunication occurrences, which is for the fourteen NBA teams such as shoving, yelling, intentionally missed passes. On average, 2 players displayed 4 incidents of miscommunication with less than 2 seconds in duration per game over 26 games. P (196) represents a number of players, S (2) represents the players with incidents, O (4) represents number of occurrences, T (2 seconds) represents the amount of time, G (26) represents number of games measured, and V (500 million) represents loss of leagues revenue value.
The correlation between when the incidents occurred during the game were examined such as 3-point differential in score during 2nd quarter and 4th quarter. The other correlation was between the duration of time left on the game clock at end of 1st half and end of 2nd half to assess if these conditions attributed to a breakdown in communication within the 14 teams. It was found that 4 incidents were a factor out of 26 games based on observer(s) insight of reviewing behaviors during a basketball game. During tight games, team members were holding onto the basketball and not passing to teammates, there was excessive shooting the last .48 seconds of a game, placing reliance primarily on self rather than on the other four members of the basketball team. These four incidents were graded as no cooperation or full cooperation by the two identified players out of 196 players.
To validate the research hypothesis, the best measurement of team performance and cohesion is to consider improved collaboration with players and coaches identifying three main determinants of future team success. Teams will gain an improved professional outlook on league expectations and efficiently work towards improving communication levels and leading to increased wins for each of the 14 teams. For example, an inherent advantage to a team is improving interpersonal communication on the court to increase the team’s profitability. This will make not only the team but the league extremely marketable to national sponsors.
This has been proven by the Golden State Warriors franchise, which secured back-to-back NBA Championships in 2017 and 2018. The franchise revenue for 2015/16 season was at 305 million and for the 2016/17 season, it was at 359 million (Statista, 2018). Coach Steve Kerr attributes the team’s success to treating his players as people, not as a dollar sign. The team discusses what they are doing well, what they are doing poorly to improve interpersonal communication as a unit (Huang, C., Keltner, D. & Kraus, M., 2010). Each player and team staff is aware of their role in the organization and focuses on team communication and creating a culture of cohesiveness. In summary, the business rationale for basketball organizations supporting improved interpersonal communication amongst a team means a resurgence of sponsors, an increase in revenue generated, and more fans buying tickets.