Last Updated: November 28th, 2025
This Cookie Policy (the "Policy") is an integral part of our Privacy Policy and Terms and Conditions. It explains how papersowl.com (operated by EFLAME HOLDING LIMITED, "we", "us", "our") uses cookies and similar tracking technologies on our website https://papersowl.com (the "Site").
By using our Site and providing your consent (for example, via our cookie banner), you agree to the use of cookies as described in this Policy. We encourage you to read this Policy in full to understand what types of cookies we use, the information we collect using cookies, and how that information is used.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work, improve their efficiency, and provide analytical information to site owners.
Cookies can be "session" or "persistent" cookies.
- Session cookies are deleted automatically once you close your browser.
- Persistent cookies remain on your device for a set period or until you manually delete them.
2. How Do We Use Cookies?
We use cookies for various purposes, including:
- Operating the Site: Some cookies are strictly necessary for navigating the Site and using its features, such as accessing secure areas (like your personal account).
- Improving Your Experience: We use cookies to remember your preferences (like your username or settings) and provide personalized content.
- Analytics and Performance: These cookies help us understand how visitors interact with our Site, which pages are most popular, and identify technical issues.
- Marketing and Advertising: We use cookies to deliver relevant advertisements about our services to you on other websites (retargeting) and to measure the effectiveness of our advertising campaigns.
3. Types of Cookies We Use
We use the following categories of cookies on our Site:
3.1. Strictly Necessary Cookies
These cookies are essential for the Site to function and cannot be switched off in our systems. They are usually set in response to actions taken by you, such as logging in, filling out forms, or placing an order.
- Purpose: Secure login, order processing, fraud prevention, user session management.
- Examples: Authentication cookies (session_id), order cart cookies.
3.2. Performance and Analytical Cookies
These cookies allow us to collect anonymous information about how visitors use our Site. They help us improve our service by counting visitors and tracking how they move around the Site.
- Purpose: Traffic analysis, A/B testing, site performance measurement, gathering statistics.
- Services Used (Examples): Google Analytics, Hotjar (or similar).
3.3. Functional Cookies
These cookies enable the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
- Purpose: Remembering user settings, supporting live chat features, content personalization.
- Services Used (Examples): Remembering user settings, supporting live chat features, content personalization.
3.4. Targeting and Advertising Cookies
These cookies are used to track your activity on the Site and other websites to show you advertisements that are relevant to your interests. They are also used to limit the number of times you see an ad and to measure ad campaign effectiveness.
- Purpose: Retargeting, displaying personalized ads, conversion tracking.
- Services Used (Examples): Google Ads, Facebook Pixel, Criteo, DoubleClick.
4. Third-Party Cookies
Some cookies on our Site are set by third-party services, not by us. This occurs when we use embedded tools like analytics, advertising networks, or social media widgets.
These third parties (e.g., Google, Facebook) may use their own cookies to collect information about your activities on our Site and other sites. We do not control these cookies. Their use is governed by the privacy policies of the respective third parties.
We recommend you review the privacy policies of these services:
5. Your Choices and Managing Cookies
You have several ways to control and manage cookies:
- Cookie Consent Banner: When you first visit our Site, you can choose which categories of cookies (other than strictly necessary) you allow us to use.
- Browser Settings: Most web browsers allow you to manage cookies through their settings. You can set your browser to block all or some cookies or to notify you when cookies are being set. Please note that if you disable strictly necessary cookies, some parts of our Site may not function properly.
- Opt-Out Tools: You can opt-out of targeted advertising by using industry tools such as:
- Google Analytics Opt-out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We encourage you to review this page periodically for the latest information on our use of cookies. The "Last Updated" date at the top of this Policy will indicate when it was last revised.
7. Contact Us
If you have any questions about our use of cookies or this Policy, please contact us:
By email: [email protected]
